Why 100% of our customers keep working with us
" It's a hard-learned lesson to get into management consulting when your upbringing was centered about the notions of service and loyalty, instead of these of success and achievement. More than a decade of experience later, unbiased and committed work keep renewing the trust clients place in each member of good chain.''
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We'd rather be good than fake perfection.
Thomas Vandenbogaerde, Managing Director
MSc, MEng, CPIM, CLTD, Certified APICS instructor
Our Offer at a glance
Operational Consulting
Operational consulting consists in mid to long-term assignments, and can be approached through various non exclusive angles:
- skilled execution: fast and experienced good chain consultants on specific topics where you lack resources or skills,
- expertise: for ad-hoc support at key moments of the year or a project,
- set-up: provide the process, routines and tools used by your teams for a project or their daily duties
Category Management
Spend analysis, supplier base strategy, cost reduction roadmaps and tracking, rolling or zero-base budgeting (ZBB).
Modelling and Costing
Purchasing, Manufacturing, Inventory and Logistics costs. Optimization with multi-tier, multi-currency, multi-INCOTERM environments and scenarios.
Transformation PMO
Launch and keep your program on track, defuse and solve crisis, firefight where needed, prepare reports and communications.
Audits and recommendations
Diagnosis and audits are short-term assignments, recurring or non-recurring, following a standard methodology (this is how benchmark is prepared). Their main purpose is to us an new fresh point of view in order to generate new perspectives or confirm and complete existing plans.
It's a unique mindset, but good chain does not orient them as sales pitch for future services, and the level of detail demonstrates a true interest in finding the most impactful and realistic solutions.
(Pre)transformation
Benchmark and intrinsic assessment, transformation potential and budget. Highlight pitfalls and blind spots of current plans.
Organisational efficiency
Departments and org-chart review, costs analysis and succession plans. Benchmark on core and support functions. Map complexity created by (external) growth.
Operational excellence
An external and experienced review of your continuous improvement, BPM or lean initiatives.
Training and coaching
The edge of any consultant comes from experience.... and training. It seems natural to support clients through the same learning paths of speed, rigor and excellence of execution.
With certified trainers and experts, good chain has built a vast knowledge library of concepts, methods and tools for projects.
Part of it is used for the benefits of our customers through training programs, whether business or IT, as well as support to internal consultants and PMO. They are available in-house or on-line and as blended learning.
Supply Chain skills
Onboarding, trainee / graduate programs or exam preparation (APICS, ASCM), available in-house, online. Scheduled or on-demand
Digital productivity
Technology showcases, training to ETL and BI software, digital productivity and time management coaching
Transformation PMO
Spend analysis, supplier base strategy, cost reduction roadmaps and tracking, rolling or zero-base budgeting (ZBB)
IT studio
What's your IT budget? The question could bounce back as how much are we ready to waste.... most of the time.
- Off-the-shelf software companies have a "fit-in or pay" approach to their customers
- Agile coding teams will make you pay for every sprint to let you discover the "user needs".
It turns out, supply chain best practices are well documented and known to supply chain professionals. The choice is reduced to finding the right fit between speed, governance and budget, as well as an honest guide or implementation partner. And that is a lot more subtle and efficient than blowing a few millions on a PLM or in platform subscriptions...
Software and data strategy
Choose the best fit for your supply chain. Avoid marketing buzz and costly architecture mistakes. Cruise through IT RFQ like a champ.
Reporting as a Service
Get your data cleaned, best practice reports and scorecards prepared and distributed securely to your teams and suppliers, without the related workload.
Custom apps
Hackathons for POC and MVP. Development of niche web and mobile apps for productivity in the office, the lab or the factory.